Terms of Service

1. Who we are and scope

NetPartner is an online marketplace operated by NetPartner ("NetPartner", "we", "us" or "our"). We provide technology that helps advertisers discover publisher inventory, place and manage orders, submit content, communicate, fund transactions, monitor publications, run opportunities and auctions, and leave transaction-based reviews.

We are not the publisher, advertiser, author, search engine, bank, card network, crypto network, or legal adviser. Unless an order expressly says otherwise, the advertiser buys a placement service from the publisher and NetPartner provides the marketplace, payment administration, records, and related tools.

2. Acceptance and incorporated policies

By creating an account, clicking to accept, using an API, placing a bid or order, listing inventory, or otherwise using the service, you agree to these Terms and the applicable Advertiser Terms, Publisher Terms, Payments, Refunds and Disputes Policy, Publication Protection Terms, Acceptable Use Policy, Privacy Policy, Cookie Policy, and Intellectual Property and Takedown Policy.

If an order snapshot conflicts with a general marketplace description, the order snapshot controls for the commercial details of that order. Mandatory law controls where it cannot lawfully be excluded.

3. Eligibility and authority

You must be at least 18 years old and legally capable of entering a binding contract. If you use NetPartner for a company, agency, client, publisher network, or other organization, you confirm that you have authority to bind it and to act for every account, website, campaign, and payment you submit.

You must provide accurate, current information and promptly update it. We may require email, domain, business, payment, sanctions, fraud, or other proportionate verification. Verification is a risk-control measure, not an endorsement or guarantee.

4. Accounts and security

Keep credentials, API tokens, recovery codes, devices, and connected accounts secure. Do not share an account except through approved agency or team features. You are responsible for activity performed with your credentials unless you promptly report unauthorized access and the activity was not caused by your failure to use reasonable care.

We may require multi-factor authentication, revoke sessions or API keys, limit features, or suspend access where reasonably necessary to protect users, funds, data, or the service.

5. Marketplace role and orders

Listings, bids, metrics, availability, estimated turnaround times, and publisher statements are supplied by users or third-party sources and can change. An order becomes binding when checkout or an applicable bid-selection flow confirms it. The recorded product, price, niche, disclosure, link attribute, duration, destination, article requirements, and other order terms form the order snapshot.

Publishers retain editorial control and may reject unlawful, misleading, unsafe, irrelevant, or non-compliant content. Advertisers may not demand a result outside the order snapshot. Changes require the recorded agreement of both parties through NetPartner.

6. Fees, balances and credits

Displayed fees and charges are confirmed before the relevant transaction. Current product rules may include card-processing charges, publisher withdrawal fees, promotional credits, loyalty benefits, publication-protection charges, and publisher reserve holds. These amounts may change prospectively, but not retroactively for a completed checkout unless correction is required for an obvious error or by law.

Account balances and promotional or protection credits are closed-loop records for marketplace use, not bank deposits, stored-value accounts, or investments. Credits are non-transferable, non-withdrawable, have no cash value, and may have eligibility conditions or expiry dates. Cash funds remain subject to the Payments, Refunds and Disputes Policy.

7. Reviews, metrics and monitoring

Reviews must reflect a genuine completed transaction and may be moderated, delayed, labelled, or removed for fraud, coercion, conflicts of interest, personal data, abuse, or irrelevance. Internal trust and risk scores are fraud-prevention and operations tools; they are not public credit scores and may not be fully disclosed where disclosure would compromise safety controls.

SEO, traffic, archive, performance, indexing, and other metrics are estimates or observations from publishers, connected accounts, crawlers, and third-party providers. NetPartner does not warrant their accuracy, freshness, continued availability, or effect on traffic, authority, rankings, revenue, or indexing.

8. Compliance for paid placements

Users are responsible for advertising disclosures, consumer-protection rules, editorial rules, intellectual-property rights, privacy, sector restrictions, sanctions, and search-platform policies applicable to their content and location. Paid relationships must be disclosed clearly where required. Publishers must use appropriate link attributes and labels where required by law, platform rules, or the recorded order terms.

NetPartner does not promise search-ranking benefit and must not be used primarily to deceive users or manipulate a search system in violation of its rules.

9. Suspension and termination

You may stop using the service and request account closure, subject to outstanding orders, disputes, reserves, legal retention, negative balances, and withdrawals. We may restrict, suspend, or terminate access for breach, fraud risk, chargebacks, security incidents, unlawful conduct, repeated delivery failures, off-platform circumvention, or material harm to users or NetPartner.

Where reasonably possible, we will give notice and an opportunity to correct the issue. We may act immediately where delay could create legal, security, financial, or user harm. Clauses concerning payments, disputes, intellectual property, confidentiality, liability, records, and enforcement survive termination.

10. Service availability and changes

We may maintain, improve, replace, or discontinue features. We do not guarantee uninterrupted or error-free operation. Planned material changes to these Terms will be posted with a new effective date and, where required, notified to account holders. Changes apply prospectively unless law requires otherwise.

11. Disclaimers and limitation of liability

To the maximum extent permitted by law, the service is provided on an "as available" basis. We exclude implied warranties that may lawfully be excluded. We do not guarantee a publisher's performance, an advertiser's content, publication or indexing, a third-party metric, a specific commercial result, or continued availability of an external provider.

To the maximum extent permitted by law, NetPartner is not liable for indirect, incidental, special, punitive, or consequential loss, or lost profit, revenue, data, goodwill, rankings, or opportunity. Our aggregate liability arising from the service is limited to the greater of fees paid to NetPartner by the claimant during the six months before the event and USD 100. This limit does not apply where liability cannot lawfully be limited, including fraud or other non-excludable liability.

12. Indemnity

You will defend and indemnify NetPartner and its personnel against third-party claims, losses, penalties, and reasonable costs arising from your content, websites, campaigns, unlawful use, infringement, breach of these Terms, or dispute with another user, except to the extent caused by NetPartner's own breach or unlawful conduct.

13. Governing rules and disputes with NetPartner

Before filing a claim against NetPartner, contact [email protected] with a description and requested resolution so both sides can try in good faith to resolve it for at least 30 days. This does not prevent urgent injunctive relief or use of a statutory complaint process.

These Terms are governed by the laws specified in the Legal Operator Details below, excluding conflict-of-law rules. The courts specified there have jurisdiction, except where mandatory consumer or data-protection law gives you another forum or right.

14. General

You may not assign these Terms without our written consent; we may assign them with the business or service, subject to applicable law. Failure to enforce a clause is not a waiver. If a clause is unenforceable, it will be narrowed or removed without affecting the remainder. These Terms and incorporated policies are the entire agreement about the service, except for an expressly signed separate agreement.