Privacy Policy

1. Data we collect

Account and identity data: name, display name, email, avatar, role, company, country, contact details, verification status, authentication records, connected Google identity, and security settings.

Marketplace data: websites, ownership evidence, products, prices, terms, campaigns, briefs, submissions, images, links, bids, carts, orders, invoices, reviews, disputes, messages, API activity, publication checks, and support communications.

Financial and compliance data: funding and withdrawal records, billing references, transaction identifiers, balances, ledger entries, processor status, limited payment metadata, fraud signals, chargebacks, reserves, tax or business details, and audit records. Payment processors generally receive full card or wallet details directly; NetPartner should not store full card numbers.

Technical and derived data: IP address, device and browser information, session and security logs, approximate location inferred from IP, referring pages, cookies, feature use, crawler observations, site metrics, account activity, and internal trust or risk indicators.

Connected-service data: when you authorize Google Search Console or another provider, we receive the approved account/property identifiers, read-only metrics, OAuth tokens, sync status, and errors within the scope you grant. We do not obtain access beyond the authorized scopes.

2. Why we use data and legal bases

Contract: to create and secure accounts, display inventory, process orders and bids, administer balances and withdrawals, send service messages, provide support, monitor contracted publications, and enforce transaction terms.

Legitimate interests: to prevent fraud and circumvention, moderate messages and reviews, improve relevance and usability, measure service performance, protect systems, keep audit evidence, resolve disputes, and develop the marketplace, balanced against user rights.

Legal obligation: to keep required financial and compliance records, respond to lawful requests, enforce rights, and meet tax, accounting, sanctions, consumer, and data-protection duties where applicable.

Consent: where required for optional marketing, non-essential cookies, or a connected service. You may withdraw consent, but prior lawful processing remains valid. Some essential data is required to provide an account or transaction; without it, the relevant service cannot be supplied.

3. How we share data

We share the minimum relevant order, profile, site, content, and communication data with the counterparty to perform a transaction. We also use vetted hosting, email, identity, analytics, monitoring, storage, security, payment, banking, crypto, support, and professional-service providers acting under contractual or independent legal responsibilities.

We may share data with authorities, courts, advisers, processors, rights holders, or affected parties when reasonably necessary to comply with law, protect rights and safety, investigate fraud or abuse, or establish and defend claims. In a merger, financing, reorganization, or sale, data may transfer subject to appropriate confidentiality and notice requirements.

We do not sell personal data for money. If future advertising or data-sharing activity is legally treated as a sale, sharing, or targeted advertising, we will provide the notices and choices required before using it that way.

4. International transfers

NetPartner and its providers may process data outside your country. Where transfer law requires it, we use an adequacy decision, approved contractual clauses, or another lawful safeguard. Contact [email protected] to request information about safeguards relevant to your data.

5. Retention

We keep active-account data while the account is used. We ordinarily retain core transaction, invoice, ledger, payout, dispute, security, consent, and audit records for seven years after the relevant transaction or account closure where needed for accounting, tax, fraud prevention, and legal claims. Routine unsuccessful login and technical logs are generally kept for up to 12 months unless security investigation requires longer.

Uncompleted verification material and support attachments are reviewed for deletion or de-identification when no longer needed. Backups rotate on a limited schedule. We may retain a minimal suppression record after deletion to honour opt-outs, prevent repeat abuse, or prove compliance. Actual periods may be extended or shortened by local law or an active dispute.

6. Security

We use proportionate access controls, encryption in transit, credential hashing, restricted secrets, audit records, session controls, backups, and monitoring. No online system is completely secure. Use a unique password, enable multi-factor authentication, protect API keys, and report suspected compromise immediately.

7. Your rights and choices

Depending on your location and the processing, you may have rights to access, correct, delete, restrict, object, or port personal data; withdraw consent; opt out of certain marketing; and complain to a data-protection authority. You may also have a right not to be subject to a decision based solely on automated processing that has legal or similarly significant effects.

NetPartner uses internal risk signals to prioritize review, limit exposure, or request verification. Material adverse action is not intended to rest solely on automated profiling; you may request human review. Rights are not absolute, and we may retain data required for transactions, security, legal claims, or law.

Submit a request to [email protected]. We will verify identity and authority and respond within the period required by applicable law. An authorized agent may be required to provide proof of authority. You may appeal a refusal by replying to the decision.

8. Communications

Transactional messages about verification, security, funding, orders, monitoring, disputes, withdrawals, and material policy changes are part of the service. You cannot opt out while keeping the affected feature. Optional marketing messages include an unsubscribe method; security and transaction mail will continue.

9. Children

NetPartner is a business marketplace for adults and is not directed to children. We do not knowingly create accounts for anyone under 18. Contact us if you believe a child provided personal data.

10. Contact and complaints

The controller is identified in Legal Operator Details below. Contact [email protected] with privacy questions or rights requests. You may also complain to the supervisory authority where you live, work, or believe a violation occurred, where applicable.