Promotions and Credits Policy

1. Eligibility and redemption

Coupons and rewards may be limited by account type, new-user status, campaign, identity, country, deposit, minimum personal checkout, product, expiry, or number of uses. Unless expressly stated, one promotion applies per eligible checkout and agency or client pass-through orders may be excluded.

For the Chiang Mai conference offer, the designed benefit is USD 20 in placement credit for an eligible new advertiser account, usable only after a completed account deposit and on an eligible personal placement checkout of at least USD 100. The coupon must be attached to the qualifying account and applied at checkout.

2. Credit restrictions

Promotional, loyalty, and publication-protection credits are not cash, deposits, or property held for investment. They are non-transferable, non-withdrawable, not redeemable for cash, and usable only for eligible marketplace purchases before expiry. A refund restores eligible unexpired credit only up to the amount originally used, unless campaign terms state otherwise.

3. Abuse and changes

Creating duplicate accounts, self-referring, misrepresenting identity, reversing a qualifying deposit, splitting orders to manufacture eligibility, selling codes, or using automation to obtain promotions is prohibited. We may withhold, cancel, or reverse a benefit obtained through error or abuse and recover resulting negative balances.

We may end or change a promotion prospectively. A properly issued benefit already attached to an account remains subject to its stated expiry and conditions unless it was issued in error, obtained through abuse, or must be changed by law.